Adagio change address on order

Constantly getting the below error message

Access violation at address 00409C06 in module 'LEDGER.EXE'. Read of address FFFFFFFD . Can someone assist ?

Unfortunately "Access violation at address. " is not a very useful error message. At the best of times this is a difficult error to troubleshoot in a forum.

Some information on the environment you are running Adagio in, the versions of Adagio you are using, and where the error occurs (on launch, or opening a batch, or . ).

Does this impact all users or one user?

One very simple think you could try;

Shut off all workstations
Reboot the server
Turn the workstations back on.
Do you still have the problem?

The person best able to assist you with this issue is your Adagio consultant.

_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

Thank you for the quick reply.
The access violation does impact all users at various times who access the database, just not all at once.
I believe the errors as you seen in other posts occur when opening up and closing batches.

Server Environment
Windows Server 2012 R2
64GB Ram

Adagio_Ledger 9 version 9.3A (190720 )
Adagio_Payables version 9.3A ( 180201 )

We can assist you with this problem. Please note that a fee would apply.

Contact our Adagio Help Desk by email support@accsyssolutions.com or call toll free 1.888.534.4344 extension 1. Our Customer Service Rep will get some information from you and set up an appointment for one of our consultants to assist you.

_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com