With this easy-to-navigate brochure, members have a complete guide to getting the most from their home delivery benefits. From sending in prescriptions to managing refills to 24/7 support, here’s everything they need to get started with Express Scripts® Pharmacy.
How/When to use
Share at the beginning of the plan period. Can be used for ongoing education.
Includes the basics on how to get started with home delivery. Having accurate and up-to-date information on your benefits site makes it easier to use benefits.
How/When to use
Place verbiage on your intranet or website so it is readily available to employees and members.
Helps individuals assess if home delivery is right for them by looking at factors and traits that fit a home delivery patient.
How/When to use
Share with employees and members during plan onboarding to help them decide on home delivery.
Serves as a “welcome” introducing home delivery, describing the value, and explaining three easy ways to get started.
How/When to use
Share at the beginning of the plan period. Electronic and print formats are available. Can be used for ongoing education.
Highlights the benefits of using home delivery and helps members set up their online account. To use the email, right click the image and select “save link as.” The email file will be downloaded for you to send.
How/When to use
Share at the beginning of the plan period. Can be used for ongoing education.
Walks members through placing their first prescription order, starting automatic refills, and setting up payment options. To use the email, right click the image and select “save link as.” The email file will be downloaded for you to send.
How/When to use
Share at the beginning of the plan period. Can be used for ongoing education. Should follow after the “New member email.”
Overview on how to get started with home delivery.
How/When to use
Share at the beginning of the plan period. Electronic and print formats are available. Can be used for ongoing education.
Flyer that brings together a welcome, how to get started with home delivery, and FAQs.
How/When to use
Share at the beginning of the plan period. Electronic and print formats are available. Can be used for ongoing education.
Outlines the capabilities of the mobile app and website, plus how to get started using these digital tools.
How/When to use
Share at the beginning of the plan period so employees and members can immediately get value from their plan.
List of the most commonly asked questions around using home delivery. Emphasizes the value of home delivery and addresses any concerns about using it.
How/When to use
Place on benefits intranet or website for easy access.
This video highlights the benefits of home delivery, including ways to easily register and order your medications.
How/When to use
Place on intranet or website, or as a link in benefit communications.
| Optimize plan value: Ongoing benefit education |
Promotes The Express Scripts® Pharmacy Blog. The blog provides tips to help members take control of their health and get the most from their pharmacy. To use the email, right click the image and select “save link as.” The email file will be downloaded for you to send.
How/When to use
Share at the beginning of the plan period. Can be used for ongoing education. Should follow after the “Getting started email.”
Keeps home delivery top of mind for employees and members. Reminds them to get value with the savings and convenience that home delivery offers.
How/When to use
Place on company internal social pages.
